Our telephone research experience

Our experience in conducting telephone surveys spans a wide range of sectors – one of the consequences of being a trade supplier to an increasing number of full market research agencies worldwide.

Customer Satisfaction surveys range from tracking of resident satisfaction for housing associations, through to international business satisfaction with current suppliers. For multi-wave advertising tracking, we have worked within health, environment and travel. Marketing Intelligence exercises have included a substantial body of work within the industrial sector, as well as in technology, corporate management, food & drink, and finance. We have conducted thousands of readership surveys for national newspapers and magazines; conducted a myriad of innovative mystery shopping exercises in the UK and Europe, surveyed academic institutions throughout the world, and our front-line expertise in social research has recently resulted in a substantial on-going contract conducting thousands of depth interviews with households throughout Europe, on behalf of an overseas medical research organisation. We were competing with 8 other companies in Europe.

We have recruited panel members throughout the USA on behalf of a world famous beverage company, and focus group participants for local authorities and examination boards in the UK.

In short, our market research interviewers have the skills and experience to handle most telephone research projects.

 

 

 

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